Our Core Capabilities
Delivery Services
We secure the highest calibre of experts and deploy them with the tools, innovative technology and proven procedures to successfully deliver on their designated project. All aspects of commissioning can be undertaken. We harness years of experience working in complex, demanding project environments, delivering mission critical objectives for our clients across a number of highly regulated industries.
Delivery Services
Our range of services comprises commissioning delivery management and procedures, engagement and deployment of commissioning resources, training, mentoring and competency assessment of personnel, together with digital solutions such as i-CON and digital assurance frameworks.
01 Front End Support
Front end project support, commissioning and pre-operations preliminary activities and project management planning for overarching strategy papers.
02 Strategy
Commissioning strategy, programme and costs.
03 Management
Commissioning management and assurance.
04 Factory Acceptance Testing
Execution or witnessing at vendor’s facilities.
05 Implementation
Implementation of ‘off-site’ integrated testing programmes.
06 Execution
Execution of site commissioning including safe system of work, site acceptance testing, integration, performance and safety testing, and execution of, or support to start-up activities.
07 Documentation
Commissioning documentation production and approval process.
08 Completion
Completion of, or support to, pre-operations activities, including operations and maintenance documentation and training. project management planning and closeout.
Why MissionCX?
We bring structure, control and assurance through proven experience in mission critical, highly regulated environments, working as one team with our clients to ensure safe, efficient and predictable project delivery from strategy through to first operations.
Pre-Operations & Transition Services
We bring deep experience in complex project environments, delivering structured transitioning, operational readiness, and pre-operations support—ensuring seamless delivery from design through to handover, in highly regulated sectors.
Together, we accelerate delivery, reduce risk, and ensure seamless integration across complex, highly regulated projects. We embed readiness early where possible — and just as effectively later on in a project — aligning people, processes, documentation and systems, ensuring the move from project delivery to operations is controlled, assured and predictable.
Operational Readiness Services
- Readiness assessments & gap analysis.
- Training needs analysis & delivery.
- Operational documentation development.
- Regulatory and compliance alignment.
- End-user engagement & mobilisation.
Project Transitioning Services
- Design integration & constructability reviews.
- Plant Modification Proposal (PMP) authoring and management.
- Pre-operations planning & support.
- Asset and project handover management.
- Maintenance readiness & asset care.
- Operational performance evaluation.
Why MissionCX?
We operate at the point where accountability transfers and risk is highest. Our teams bring structure, discipline and operational insight to operational readiness and transitioning activities — protecting safety, performance and long-term operational value in highly regulated environments.
Resourcing Services
We provide high-calibre commissioning, operational readiness and project transitioning resources to support your project delivery; either through our in-house, pooled capability or via our exclusive Supply Chain Partners Programme.
Together we offer clients enhanced capability through a flexible and diverse resource pool. We can support small packages of work, provide longer term resourcing solutions or anything in between.
Our specialists have a wealth of expertise to assist you; providing support to projects with all aspects of commissioning, OR&T, document control management and IT support services.
Why MissionCX?
Our people are selected, deployed and managed against SQEP principles, ensuring every role is filled by individuals with the right skills, experience and behavioural competence for safety-critical, regulated environments.
Consultancy Services
We provide specialist consultancy services including ad-hoc executive and senior management commissioning, operational readiness and project transitioning consultants.
With a wealth of knowledge and experience at our disposal, we can assist with:
- Bid management, support & execution including market analysis, opinion and unique insights; proposals for partnerships and engagement of key individuals; contract strategy and negotiations.
- Front end project support including procurement strategy and vendor contracts; engineering aspects, construction and commissioning strategy; regulatory considerations; establishment of baseline commissioning management arrangements and documentation; risk assessments; design and commission-ability reviews.
- Governance & assurance including Site License Condition 21 compliance governance; alignment with agreed strategy; commissioning audit and surveillance; workshop/review management and report production.
Why MissionCX?
Every individual we deploy brings lived experience of commissioning and OR&T delivery in mission-critical environments — where decisions carry real consequence. We don’t offer abstract advice. We provide clear, credible guidance that strengthens control, assurance and outcomes.
IT Services
We provide specialist project support services that underpin effective delivery—ensuring information is structured, accessible, and controlled throughout the project lifecycle.
Our IT and data management services which are built to perform in complex, highly regulated environments, enable seamless, agile and efficient project delivery.
We offer expert SharePoint architecture services and document control incorporating Cyber Essentials Plus accreditation and ISO:27001 compliant protocols.
Our capabilities include:
- IT and digital infrastructure support aligned to project requirements.
- Secure SharePoint site development, architecture, implementation and management, including secure collaboration environments and experienced security cleared document control personnel.
- Data management governed by our Cyber Essentials Plus Accreditation.
- Experienced security cleared, document control personnel and data management.
Training Services
We are committed to training and developing the next generation of commissioning, operational readiness and project transitioning professionals. We use a number of training techniques, including classroom, online, on-the-job, and mentoring.
The extensive knowledge and experience of our senior management team allows us to carry out a competency assessment of all personnel to ensure that they are SQEP against a commissioning and OR&T role prior to client authorised deployment.
Why MissionCX?
Our in-house competency management process can be utilised and linked into our proprietary commissioning software platform, i-CON to ensure the effective and efficient management of SQEP personnel.
Our People are our greatest asset. We apply rigorous best practice to safeguard security, health, safety and wellbeing, while integrating social and environmental sustainability in all we do. We cultivate a culture of innovation, collaboration and professional integrity, supported by intelligent processes that enable leaner, faster delivery. We achieve more with less, making the complex, simple by mobilising high-calibre, agile teams early and investing in targeted front-end support to reduce downstream cost and risk.
Built on strong foundations, we deliver mission-critical projects through phased, systematic execution, underpinned by an assertive, can-do approach. Clients can choose fully autonomous, clearly scoped delivery, or a collaborative and agile, augmented model that integrates our expertise with their teams. Through our Pathfinder programme, we develop the next generation of commissioning experts—sharing our fortitude and expertise to strengthen the industry for the long term.
What Our Partners Think
Please pass on my thanks for the support over the last 18 months. Im not being patronising when I say it is the best I have worked with. From the initial contracts, onboarding, set up, dealings with IT, payroll – top class.